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Privacy Policy

Who we are

The legal entity responsible for this site is MyStrengths Australia Pty Ltd ACN 637 922 153.

What personal data we collect and why we collect it

Payment information

When you purchase access codes for our assessments, we collect your name, email address and the receipt number of the transaction. We use this information to email you a receipt, and retain it on our database so that we can identify the purchase if there is a disputed transaction. We do not retain your credit card information, which is handled by Stripe.

If you purchase access codes on behalf of an organisation, we also collect the name of your organisation. We retain this data to auto-complete the organisation for users who use your access codes.

Assessment results

When you complete our assessments, we collect the following information:

  • Your name
  • Your preferred language
  • Your email address

We use this information to personalise your assessment and results, and to email your results to you.

If you are completing the assessment as part of our school program, we also collect the following information:

  • Your school name
  • Your school year

We use this information so we know what class you are in for our one-on-one sessions.

We also ask all participants for the following information, which is optional:

  • Your date of birth
  • Your gender

We use this information to improve our assessments and to better understand the needs of other young people.

In addition to the personal information above, we also collect and retain your test results. We store this information on our database so that we can retrieve it at your request, or discuss it with you at our one-on-one sessions.

If you took the assessment as part of a school group, counselling session or other group activity, your name and results may be shared with the group leader or person who purchased the access code.

Survey answers

Participants are invited to take some additional follow-up questions about their general wellbeing. Questions are general and non-invasive however some disclosure may be sensitive. This personal information is confidential and organisation staff who have access to it are required to agree to keep the information confidential.

The wellbeing questions are not asking about deep mental health, suicide, abuse or other major trauma. Wellbeing questions are about general wellbeing and give some broad indicators on stress, sleep, social use, and support.

Analytics data

We collect anonymised data about how you interact with our website. The data includes information about the pages you visit, as well as other meta data such as your location and browser information. The data that we collect does not include any personally identifiable information, such as your name or email address.

We use analytics data to identify potential user experience issues on our website.

Embedded content

Some content on this site may include embedded content (e.g. Vimeo videos). Embedded content behaves in the exact same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data with any third parties, except:

If you use an access code that was purchased by an organisation, your data will be available to them via the MyStrengths Dashboard.

Payment information is processed by Stripe. Stripe is required by law to retain certain financial information about transactions. You can read more about Stripe’s privacy policy at https://stripe.com/privacy-center/legal.

Anonymisied analytics data is processed by Google Analytics. Google retains this data on their servers. You can read more about Google’s privacy policy at https://policies.google.com/privacy.

How long we retain your data

Data that is stored on our databases is retained indefinitely.

What rights you have over your data

If you have purchased an access code or completed an assessment, you can request to receive an exported file of the personal data we hold about you, including assessment results and any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for legal reasons, such as tax receipts.

Where we send your data

Our databases are stored on Amazon Web Services servers located in Sydney, Australia.

Data that is sent to Stripe or Google Analytics is stored on their servers, which may include servers located outside of Australia.